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A/S

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A/S

In case when exchange or refund is available
  1. 1.If a product is defective, then the product may be exchanged with a new one within 7 days after the product is received.
  2. 2.Exchange or refund shall be made within 7 days after the product is received, and the product shall be returned in its original state and composition.
In case when exchange or refund is not available
  1. 1.If the packaging of the product is opened, then the product cannot be resold. Accordingly, the product shall not be returned or exchanged.
  2. 2.If you dropped the product or subjected it to strong shock, thus damaging the product, then the product cannot be returned or exchanged.
  3. 3.If you just changed your mind about owning the product, then the product cannot be refunded.
  4. 4.If a value of the product has remarkably deteriorated due to elapsed time and thus the product cannot be resold, then the product cannot be exchanged or refunded.
  5. 5.Consult a person in charge with regard to exchange or refund first before sending the product. (If you send the product without consultation with a person in charge, then the product cannot be exchanged or refunded.)
Repair for defects (A/S)
  1. 1.The manufacturer will provide A/S service for all products that you purchased.
  2. 2.If a product is out-of-order within one year after you purchased the product, then A/S service will be provided free of charge (the delivery cost shall be borne by the customer).
  3. 3.If a product is out-of-order in one year after you purchased the product, then A/S service will be provided, and the round-trip delivery cost and part repairing cost will be borne by the customer.